IT Program & Project Management Services

Planning

• Define program goals and objectives

• Develop project schedule, issue tracking & resolution and communication plan

• Define and structure team roles

• Define governance model

• Facilitate design and requirements gathering, as needed

• Develop implementation plans

Execution

• Evaluate project progress

• Multi-vendor coordination, if required

• Create run books, as needed

• Facilitate go/no-go status of each deployment 

Testing

• Coordinate testing before, during, and after each implementation 

• Measure progress to the plan

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Closure

• Review of program goals and objectives

• Facilitate Lessons Learned sessions

• Lead hand-off to support teams, as needed

Convergency’s Program Delivery Services includes these deliverables:

• Program charter

• Risks, actions, issues & decisions (RAID) tracker

• Communication plan

• Implementation plan 

• Project schedules

• Run books, as needed

• Meeting agendas 

• Meeting minutes 

• Weekly status updates 

• Lessons Learned handout