IT Program & Project Management Services
Planning
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Define program goals and objectives
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Develop project schedule, issue tracking & resolution and communication plan
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Define and structure team roles
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Define governance model
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Facilitate design and requirements gathering, as needed
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Develop implementation plans
Execution
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Evaluate project progress
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Multi-vendor coordination, if required
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Create run books, as needed
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Facilitate go/no-go status of each deployment
Testing
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Coordinate testing before, during, and after each implementation
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Measure progress to the plan
Closure
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Review of program goals and objectives
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Facilitate Lessons Learned sessions
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Lead hand-off to support teams, as needed
Convergency’s Program Delivery Services includes these deliverables:
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Program charter
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Risks, actions, issues & decisions (RAID) tracker
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Communication plan
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Implementation plan
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Project schedules
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Run books, as needed
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Meeting agendas
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Meeting minutes
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Weekly status updates
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Lessons Learned handout