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IT Program & Project Management Services

Planning, Execution, Testing, Management

Our Program Management Methodology includes Planning, Execution, Testing and Closure.



  • Define program goals and objectives

  • Develop project schedule, issue tracking & resolution and communication plan

  • Define and structure team roles

  • Define governance model

  • Facilitate design and requirements gathering, as needed

  • Develop implementation plans



  • Evaluate project progress

  • Multi-vendor coordination, if required

  • Create run books, as needed

  • Facilitate go/no-go status of each deployment 



  • Coordinate testing before, during, and after each implementation 

  • Measure progress to the plan


  • Review of program goals and objectives

  • Facilitate Lessons Learned sessions

  • Lead hand-off to support teams, as needed


Convergency’s Program Delivery Services includes these deliverables:

  • Program charter

  • Risks, actions, issues & decisions (RAID) tracker

  • Communication plan

  • Implementation plan 

  • Project schedules

  • Run books, as needed

  • Meeting agendas 

  • Meeting minutes 

  • Weekly status updates 

  • Lessons Learned handout

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