Integrated Data Hub Delivers Process Improvements within Global Pharmaceutical R&D

A Life Science organization implements an integrated data hub to decouple from a legacy clinical trial management system (CTMS), eliminate duplicate data entry and explore operational analytics - the ability to get drugs to market faster and better.


Life Sciences

Innovation and simplification are key drivers for many of our life sciences clients. Current practices are aligned towards traditional IT processes - building and maintaining infrastructure. In today's world, competitive advantage is more critical than ever. A global pharma client is fundamentally changing its approach to implementing technology solutions and, in the process, delivering patient value and shareholder value.


Convergency was tasked with delivering a solution that reduced process overhead, eliminated out-of-date support practices and improved time-to-market. 


Our client is a huge Microsoft proponent, which greatly helped strengthen our case for Azure.  Our consultants developed an innovative solution using modern Azure Platform-as-a-Service (PaaS) components. They identified key bottlenecks in the client's current processes, determining lag time in implementing solutions.  Next, they solved for each process bottleneck by selecting technology practices and designing processes to demonstrate reduced completion time.  By implementing a pilot project, our consultants proved the Azure PaaS solution would exceed its objectives. 


Our consultants transformed processes from the traditional Infrastructure-as-a-Service (IaaS) practices. The resulting production deployment was a huge win for the IT organization, reducing overall deployment time from 3 months to 3 weeks.


The solution reduced compute expenses by 60% compared to traditional IaaS offerings.  Overall, the client gained increased efficiencies - a 72% reduction in on-going support costs and 24 hours of reduction in overall support each month.  The solution saved the company over $100,000 annually - return on investment was realized in 14 months.


This approach now serves as a strategy for deployment globally within the organization.


Key deliverables included:

  • Reduced compute costs in Azure - a 60% reduction compared to traditional hosting

  • 72% reduction in recurring supports costs

  • Continuous integration and continuous deployment patterns to reduce the time it takes to develop, implement and test application code - cutting deployment cycles from 10 days to 5 days

  • Ability to continue to host internal applications and data with minimal project expense

  • Elimination of OS & middleware upgrades, patches and security fixes - eliminating over 24 hours of support every month

  • Simplified approach to change management processes


Life Sciences


IT Strategy & Transformation
Cloud Architecture & Technology
Cloud Integration
Master Data Management

Designed to

  • Enable the R&D organization to measure their clinical trial processes against industry standards;
  • Provide real-time operational analytics for 2,500 users through the implementation of Tableau Server;
  • Eliminate duplicate data entry by automating data transfer using ETL integration; and,
  • Decouple from legacy clinical trial management solutions by moving to Reltio Master Data Management.